Get more Google reviews.Reply to every review.Automatically

No. Reviews must come from genuine customers sharing their genuine experiences. AI My Biz automates the process of asking for honest feedback and replying to reviews; we do not fabricate, purchase or incentivise reviews.

Negative reviews are possible for every genuine business, and no reputable review system can guarantee that every review will be positive. AI My Biz does not hide the Google review option from customers who may be unhappy or send only satisfied customers to Google.

An occasional critical review does not define a business when the wider pattern of feedback is positive. Customers generally understand that no business is perfect, and a calm, thoughtful response can demonstrate accountability and good service. AI My Biz can alert you, prepare a professional reply and hold sensitive responses for your approval.

A review that genuinely violates Google’s content policies can be reported, but a legitimate negative review cannot be removed simply because the business disagrees with it.

Setup time depends on how your customer details, completed jobs, appointments or sales are currently recorded. Straightforward businesses may be ready quickly, while a custom integration can take longer. We will confirm the expected process and timeframe before activation.

AI My Biz can work with many CRM, invoicing, booking and job-management systems. A review request may be triggered by a completed job, paid invoice, finished appointment, customer upload or another agreed event. Where a direct integration is unavailable, we can begin with the simplest reliable method while determining the best longer-term connection.

We normally recommend one initial review request followed by one or two polite reminders. Timing and frequency can be adjusted, and safeguards can help prevent recurring customers from being contacted too often.

Your allowance is based on the number of new customers added to the review-request automation during the month. The initial request and its agreed follow-up reminders count as one customer journey rather than separate customer requests.

Positive and straightforward reviews can receive automatic, personalised replies written in your preferred business tone. Lower-star, sensitive or unusual reviews can be drafted and held for approval so that a person remains in control when it matters.

Eligible previous customers can be contacted gradually with a personalised request for honest feedback. Before activation, we will confirm that the customer information is suitable to use and that the campaign is configured around applicable privacy, consent and messaging requirements.

It is designed for genuine service businesses that do good work, have regular customer transactions and want a consistent way to grow and manage their online reviews. Early Access includes preferential launch pricing, setup and direct support while we refine the system.

Yes. There is an initial three-month commitment. After that, the plan continues month to month and may be cancelled with 30 days’ notice. The full renewal and cancellation terms will be shown clearly before you subscribe.

No. AI My Biz is an independent service and is not affiliated with or endorsed by Google. Our processes are designed around Google’s published review guidelines. We avoid fake reviews, incentives, pressure for five-star ratings and selectively sending only happy customers to Google.